TicketGol is a resale marketplace and is not the primary ticket provider. Ticket prices may be higher than the ticket's face value.

Payment & Chargeback Policy

1. About Payment & Chargeback Policy

TicketGol stores transaction and delivery evidence including:

  • IP address
  • device fingerprint
  • delivery confirmation
  • transfer logs
  • email records
  • acceptance of Terms

Before initiating a chargeback, Buyers must contact TicketGol support.

Unjustified chargebacks may result in account suspension.